A Contract Job

It’s difficult to conceptualise this now but when Bob Hawke, Australia’s then prime minister and previously the president of the Australian Council of Trade Unions, sacked a bunch of airline pilots for striking, all hell broke loose. The pilots were members of a union and the number 1 card-carrying union member in the country told them to take a hike.

This was such a long time ago that one of the planes that was brought in to replace our grounded pilotless planes to help move people around, was from Yugoslavia. Astute observers of history will be aware that Yugoslavia doesn’t exist anymore. The Yugoslavian divorce started in 1991 and some would argue it’s still underway which doesn’t auger well for Bill and Melinda Gates who have much more treasure to divvy up than the Balkans ever had.

Our pilots’ strike was in 1989 and I remember the time vividly which is just as well because I am about to tell you a story to which the pilot’s strike was of peripheral importance and the geopolitical strife brewing in Belgrade was of no significance whatsoever.

However what I am about to relate to you has some significance to what’s happening today trade-wise but you’ll have to bear with me here because it may appear that I am drawing a very long bow. Long story short, China is busy blocking exports of various Australian products to its markets and other countries are stepping in to take up the slack. One of them is India which is taking more and more of our coal which is currently persona-non-grata in China. The Chinese also don’t want our wine (that’s a heroic sacrifice on the part of the Chinese authorities), our lobsters (ditto) and a whole range of other things, the latest of which appears to be liquified natural gas. But back to coal.

The groundwork for India’s growing imports of Australian coal was laid by a few intrepid Australian companies and a small band of marketing brothers back in the 1980’s. I was one of them. And the first foundation stone was laid in 1989. I fear the introduction to this story will be longer than the story itself but here we go.

Three companies and six coal marketers had been negotiating with the Indian Government steel authority throughout 1988 and 1989. The prize was the first long term coal contract that the Indian Government had ever signed. As it turned out they awarded five and our company got two of them. The business between India and Australia has since grown exponentially, hence the above reference to stepping in.

Now I don’t know whether it was naivety or mischievousness but our counterparts used to think they could call us over to India as if our office was across the street. Flights were few and far between back then so getting in and out at short notice was problematic at the best of times. And a visa was required.

So, it’s 8.00pm on Sunday evening, October 3rd 1989 and my wife and I are relaxing with a glass of wine (her) and a beer (me) when the phone rings. It’s my boss and he advises me he’s been talking to our agent who has been talking to our potential long term customer in India and they told our agent who told my boss who’s telling me that they want to sign the long term contracts on Tuesday October 5th. Did I mention that there was a pilot’s strike. And I didn’t have a visa. Or a signing authority for contracts the size of which I was being asked to sign. What happens next is called focussing the mind….or operating in a state of panic.

I had an Indian mate in Melbourne who was mates with the Indian consulate visa guy in Sydney (as luck would have it) so I rang him immediately and asked him for a favour – contact the consulate in Sydney, tell them what’s happening and ask them if I can drop by some time tomorrow (morning hopefully) and get my passport visa stamped. This process normally takes a week or two. I then rang our agent in New Delhi and asked him to book me a hotel room for a couple of nights. There was nothing else I could do that night so I either had eight more beers or went straight to bed – that bit I can’t remember.

First thing next morning I rang our travel agent and asked her to book me flights to New Delhi…..today. Oh and did I mention I need enough time in Sydney to go to the Indian Consulate in North Sydney to pick up a visa then get back to the airport (in south Sydney) with enough time to get an international flight. When she had stopped laughing and picked up the telephone off the floor she asked if I was aware that the pilot’s strike had somewhat restricted the availability of seats on planes. But being the professional that she was, she proceeded to get me a seat facing the side of a plane rather than the front. It was on an army C130 Hercules from Brisbane to Sydney. Sydney to Bangkok/Singapore/Hong Kong and Bangkok/Singapore/Hong/Kong to New Delhi were works in progress.

On arriving at the airport I rang my boss (no mobile phones back then kids) and asked him to organise a signing authority and to fax it (no email either) to our agent’s office in New Delhi and then rang my mate in Melbourne regarding my visa. He said it was being arranged. I got on the C130 and headed off to Sydney, not knowing if this adventure was going to stop there.

At Sydney airport I was advised that our travel agent had me on a flight to Bangkok (but Bangkok/New Delhi was still up in the air – yuk yuk) so I rushed off to the Indian Consulate, got my visa, rushed back to the airport in time to get on the plane and slump down in my (business class) seat with a glass of champagne and relax because there was nothing else I could do until Bangkok.

Eight hours later the nice lady at the transit desk in Bangkok airport advised that I had a booking on the next Thai International flight to New Delhi, in a couple of hours…..first class – love that travel agent. It had all come together in less than 24 hours.

What happened next was classic India. After moving heaven and earth and arriving in New Delhi in the early hours of Tuesday morning my agent and I fronted at the steel company office at 9.00am and were told……they weren’t ready for us and could we come back tomorrow. Now India can be a frustrating place at the best of times but in this case the prize was beyond valuable so we bit our respective lips and retired to the hotel to wait. Wednesday morning – same. Thursday morning – same. Friday morning they were ready to sign. But there was another twist and it didn’t involve travel because I had a bit of spare time to organise flights out and had taken the precaution of booking out on Friday evening, to be safe.

The other company marketing managers and their agents and me and mine were all pacing in the waiting room in which we had all spent far too much of our lives up to that point. After the contracts had been typed (yes typed) then checked and amended where necessary we would be asked in one by one to sign. After metaphorically drawing the short straw, my two contracts were numbers four and five in the queue. By mid-afternoon we were just starting on four. By about 6.00pm we were ready to start five when the steel company’s senior manager asked me if we could come back on Monday to do the last one.

Through gritted teeth I advised that in the circumstances I would prefer to not spend one minute more in that office than I had to. I may have said something a little more polite but the message was the same nonetheless. So at my insistence the typists and my counterparts soldiered on and we finished about 10.00pm on Friday night. Then the power failed so the lifts were out and we had to walk down 13 flights of stairs but I didn’t care as I had two contracts worth upwards of A$100million in my bag.

I don’t remember anything about the flights home but my log (which I kept for all of my business trips) tells me I came back first class on KLM to Singapore and on Qantas to Brisbane. I can’t remember if I was authorised to fly at the pointy end back than but that time, I didn’t care.