Have you ever been bumped? Not like being bumped when someone walks into you although in this day and age there are too many people who walk around staring at their phones and rely on the few of us who don’t to avoid walking into them. I’ll let you in on a secret – occasionally I do. Walk into them, that is. After all, someone has to. I could be a bus so in reality I’m saving them from themselves. No, I mean bumped off a flight.
If you fly often enough this is inevitable. Back in the prehistoric days when travellers were required to reconfirm flights at least 3 days before flying, this was a regular occurrence. Certainly it was for me. I’d do a week long trip that would involve maybe seven or eight flights. As if I’m going to be ringing China Airlines in Seoul to confirm I’ll be on the flight from Kaohsiung to Taipei on Thursday. Fortunately reconfirmation is no longer required so the possibility of being the bumpee is significantly reduced.
That’s not to say it doesn’t still happen. Consequently one needs an array of weapons in one’s armoury to counter this possibility and regain your seat. Where and when these weapons should be used is a matter of personal choice because circumstances change, obviously.
The least effective and least assertive is resigning yourself to joining the other poor saps on stand-by. I am aware of circumstances where rather unscrupulous travellers have pretended to be someone they know who is confirmed on the flight, ringing the airline and cancelling that person’s booking and thereby moving up the waitlist. If this manoeuvre can be combined with an agreement with the unscrupulous booking clerk to place you at the head of the waitlist prior to exercising said manoeuvre, all the better.
One of my favourites is “I have an international connection”. This has limited efficacy if you are flying into an airport with no international connections. Also, when stating this it is not necessary to go full indignation. That will come later in more suitable circumstances.
One I have used on a number of occasions is “I am a guest in your country” and at the same time trying to convey an air of superiority and importance. It helps to be wearing a suit and tie and have many old baggage tags stuck on your luggage. This doesn’t work in places like Australia or the UK where people who work in the service industries don’t know the difference between being a servant and offering a service. Any sort of air at all will immediately throw the check-in person on the defensive and you’re more likely to go on a no-fly list rather than get a seat on this particular flight. This theme will be revisited in the future when we discuss flight attendants across a range of airlines.
A variation on the above theme which can be quite effective is “I am a guest of your government”. This works particularly well in countries where governments have been known to be rather nasty to their citizenry on occasions. And if you’re selling coal like I was, to a government owned power utility or steel mill, it’s technically correct. In the places where this tactic has been known to work, it can be complemented by an appropriate dose of indignation.
If none of these have worked and the blood pressure is causing your ears to move in and out you still have a plethora of options, namely threats, lies and bribes.
“I’ll have your job” qualifies as a threat and a lie and only works in the most unique circumstances like when the airport manager is standing next to you. Frantic lies like dying relatives or multimillion dollar deals at stake only work in certain places if accompanied by an “incentive”….. so I’ve been told. Never seen it done though. Okay, I’ve seen it done on a train. You might “incentivise” the check in person to give you the “last remaining seat” which happens to be in first class. This is when you discover that some airlines number their seats differently as this particular first class seat is designated 47D and it’s the middle seat in the smoking section despite smoking having been banned many years before.
Notwithstanding all of the above a smile and patience work equally well.